
What our customers think!
FAQ
How big of a TV does it hold?
How big of a TV does it hold?
The 70" top comfortably supports most TVs up to 75", with a sturdy surface rated for the weight of large flat-screens. There's also open and closed storage for your soundbar, consoles, and media boxes.
Does the fireplace actually give off heat?
Does the fireplace actually give off heat?
Yes — the built-in electric fireplace has adjustable heat settings and can warm a small-to-medium room, and you can also run just the flame effect with the heat off whenever you want the ambiance without the warmth.
Is the fireplace safe to leave running?
Is the fireplace safe to leave running?
Electric fireplaces run much cooler and safer than real ones — no flames, no fumes, and the glass stays far cooler than a wood or gas unit. It has built-in overheat protection and can be turned off by remote at any time.
What's the fluted panel made of, and is it sturdy?
What's the fluted panel made of, and is it sturdy?
Assembly is manageable with clearly labeled parts and included hardware — most customers complete it in about 45-60 minutes. The fireplace insert comes pre-assembled and simply slides into place.
What's the fluted panel made of, and is it sturdy?
What's the fluted panel made of, and is it sturdy?
It's built on a solid engineered wood frame with fluted wood-grain panels — sturdy and stable enough for a large TV plus décor, with a premium designer look that costs a fraction of custom furniture.
What if it arrives damaged?
What if it arrives damaged?
You're covered — if anything arrives damaged in transit, send a photo within 48 hours and we'll arrange a replacement part or unit right away. We recommend keeping the packaging until you've inspected everything.
How Can We Contact Your Support Team?
How Can We Contact Your Support Team?
You can reach us by email at abc.helpmelumiere@yahoo.com. We're happy to help with orders, shipping, returns, or any questions you have!